Dibya Ranjan Mishra
Technology leader building AI-native enterprises
Results-driven technology executive with 21+ years of progressive leadership across Shipping, BFSI, Insurance, and Enterprise SaaS. Track record of growing revenue from $1M to $20M in 24 months, managing $28M+ combined budgets, and leading 450+ engineers across 5 time zones.
Expert at delivering cloud-native platforms (AWS, Azure, GCP), embedding AI/ML and Agentic AI at scale, and translating business strategy into executable technology roadmaps. Deep technical fluency in .NET Core, React, Node.js, Python, DevSecOps, and MLOps — with proven impact across enterprise architecture, change management, and digital transformation.
Skills & technology stack
AI, ML & Agentic AI
Cloud & Infrastructure
Technology Stack
Leadership & Delivery
Professional timeline
- Nov 2022 — Jun 2026Head of Engineering & Global Application Support — Inchcape Shipping Services, Hyderabad
Led 2 cross-functional teams of 40 engineers across 5 time zones owning a cloud-native vessel management platform (onboarding, customs, prefunding, agent payments) with 5+ SaaS integrations (Unit4, Eye-share). Executed multi-year roadmap cutting time-to-market 35%; AI transformation reduced recurring incidents 76% (3,800 → 900) and manual training effort 60%; biweekly releases with <2% rollback.
- Dec 2019 — Jun 2022Director of Delivery — Centific India Pvt Ltd, Hyderabad
Directed 450-person delivery org (15 Managers, 70 Tech Leads, 130 Senior Associates, 235 Junior Associates); $8M combined CAPEX+OPEX. Delivered Microsoft Office 365 / Office IP, Data Platform & BI programs for 10,000+ Microsoft employees. Grew account revenue $1M → $20M in 24 months. 200% delivery throughput, 300% performance uplift via Azure migration; ~$2M vendor savings at 99.5% SLA.
- Jul 2017 — Dec 2019Delivery Manager — Deloitte Support Services, Hyderabad
Architected unified web + mobile platform for Deloitte University (Texas) replacing 5 third-party tools and automating 100% of event lifecycle for 2,000+ annual guests. Integrated AI automation and SaaS payments — eliminated ~15 hrs/week of manual entry, reduced booking errors 90%. 10+ weekly production deployments with zero critical outages for 2.5 years.
- Mar 2011 — Apr 2017Senior Consultant — BFSI Domain SME — Capgemini, Hyderabad
SME for Banking & Payments across 6 engagements (Global Payments, Bank of America, Selective Insurance) covering 20+ US states. Architected Biller Advantage multi-portal payment platform — merchant onboarding cut from 3 months to 4 hours (98%). Delivered Boarding & Servicing platform at 99.9% uptime and core Payment Engines for Selective Insurance CLAS.
- Jan 2009 — Dec 2011Senior Software Engineer — Telecom SME — CGI, Bangalore
SME for Telecom domain. Designed and developed the Payment Engine for Bell Canada serving millions of subscribers. Led production support with <4-hour P1 resolution SLA across full defect lifecycle.
- Jun 2006 — Dec 2008Software Engineer — Accenture India, Bangalore
Built web applications for Aflac, AAA, and Auto Club. Delivered production support and enhancements across 3 concurrent client programs using Java and Python.
Academic background & credentials
- Master of Computer Applications (MCA)Utkal University · 2006
- Bachelor of Computer Applications (BCA)Utkal University · 2004
- AWS Cloud Practitioner Prep (CLF-C02) — AWS, 2025
- AWS Cloud Computing — AWS, 2024
- Google Cloud Foundations — Google, 2026
- SAFe 6.0 — Scaled Agile Framework Complete Course, 2026
- CSM — Certified Scrum Master, Scrum Alliance, 2017
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A concise overview of experience, skills, and key achievements.