Technology & Engineering Leader · 21+ years

Exploring AI, Cloud, Architecture & Engineering Leadership

Research, insights, and real-world technology work by Dibya Ranjan Mishra — focused on GenAI, Agentic AI, Cloud-Native Platforms, SaaS Architecture, Data Science, and Digital Transformation.

21+
Years in technology leadership
450+
Engineers led across 5 time zones
$28M+
Combined budgets managed
$1M → $20M
Revenue growth in 24 months
Key Expertise

Building at the intersection of AI, platforms, and leadership

A practitioner's view of the technologies and disciplines that move modern enterprises forward.

AI & GenAI

LLMs, RAG, fine-tuning, evaluation, and production AI platforms.

Agentic AI

Planner-executor agents, tool use, guardrails, and observability.

Cloud Architecture

AWS, Azure, Kubernetes, cell-based designs, FinOps.

SaaS Platforms

Multi-tenant patterns, platform engineering, paved roads.

Data Science

Modern data stacks, semantic layers, AI-driven analytics.

Engineering Leadership

Global org design, operating rhythms, talent strategy.

Featured Research

Selected deep dives

Latest Posts

From the blog

Selected Projects

From AI platforms to global modernization programs

AI & Agentic AI

AI-Powered Enterprise Automation Suite

Designed an agentic automation platform combining LLM planners, deterministic tools, and human-in-the-loop approvals.

-72% cycle time+99.2% accuracy$4.1M annual savings
SaaS Platforms

Cloud-Native Vessel Management Platform — Inchcape

Led a 40-engineer org across 5 time zones to deliver a cloud-native SaaS with 5+ integrations (Unit4, Eye-share) and embedded AI for incident reduction.

-76% recurring incidents-35% time-to-market<2% rollback rate
AI & Agentic AI

GenAI Knowledge Assistant (RAG)

Built a hybrid-retrieval RAG platform with semantic chunking, reranking, and per-tenant guardrails.

-96% time to answer92% answer satisfaction14 sources unified
Professional Highlights

Career at a glance

2022 — 2026 · Inchcape Shipping Services

Head of Engineering & Global Application Support — led 40 engineers across 5 time zones delivering cloud-native vessel management; AI transformation cut incidents 76% and training effort 60%.

2019 — 2022 · Centific India

Director of Delivery — 450-person org, $8M budget; grew account revenue $1M → $20M in 24 months; Microsoft Office 365 & Data Platform programs for 10,000+ users.

2017 — 2019 · Deloitte Support Services

Delivery Manager — built unified web/mobile platform for Deloitte University (Texas), automating event lifecycle for 2,000+ annual guests with zero critical outages.

2011 — 2017 · Capgemini

Senior Consultant, BFSI SME — architected Biller Advantage platform compressing merchant onboarding from 3 months to 4 hours; Selective Insurance CLAS payment engines.

2009 — 2011 · CGI

Senior Software Engineer, Telecom SME — built Payment Engine for Bell Canada serving millions of subscribers with <4-hour P1 SLA.

2006 — 2008 · Accenture India

Software Engineer — Java & Python web applications for Aflac, AAA, and Auto Club across 3 concurrent client programs.

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